Your privacy matters to us. This policy explains exactly what data indobet365 collects, why we collect it, how we use it, and the rights you hold over your personal information.
All data transmitted between your device and indobet365 servers is protected by bank-grade 256-bit SSL encryption at all times.
We do not sell, rent, or trade your personal information to third parties for marketing or commercial purposes â ever.
You have the right to access, correct, or request deletion of your personal data held by indobet365 at any time.
We use cookies strictly for platform performance and personalisation. We explain every type we use and how to manage them.
Financial and payment information processed on indobet365 is handled through encrypted channels and never stored in plain text.
Data-related queries are handled by our support team. Contact us any time via live chat or email for privacy-related requests.
This Privacy Policy ("Policy") describes how indobet365 ("we", "us", "our", "the Platform", "indobet365"), the operator of the website at https://indobet365.cam, collects, uses, stores, shares, and protects the personal information of users ("you", "your", "the User") who access or interact with any part of the indobet365 platform, including its website, mobile interface, account services, betting products, casino games, and customer support channels.
We are committed to handling your personal data with transparency, integrity, and in compliance with applicable data protection principles. This Policy applies to all registered members and visitors, regardless of whether you access indobet365 from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, or any other location.
By creating an account on indobet365 or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your data as described herein. If you do not agree with this Policy, you must discontinue use of the Platform immediately.
âšī¸ This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy, which collectively govern your use of indobet365.
For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:
indobet365 collects Personal Data through multiple channels depending on how you interact with the Platform. The categories of data we collect are as follows:
3.1 Registration & Account Data
When you create an account on indobet365, we collect your full legal name, date of birth, email address, mobile phone number, and the username and password you choose. This information is required to establish and maintain your account.
3.2 Identity Verification (KYC) Data
To comply with anti-money laundering obligations and to protect the integrity of the Platform, we require identity verification before processing withdrawal requests. KYC data collected may include copies of your Malaysian identity document (MyKad, Passport, or Driver's License), a recent proof of address (utility bill or bank statement), and a selfie photograph holding your identity document.
3.3 Financial & Payment Data
We collect information about your deposit and withdrawal transactions, including the payment method used (such as Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong, or cryptocurrency), transaction amounts, dates, and reference numbers. We do not store full bank account numbers or card details â these are handled directly by your payment provider via encrypted channels.
3.4 Usage & Behavioural Data
We collect data about how you interact with the Platform, including pages visited, games played, bets placed, session duration, click patterns, and feature usage. This data helps us improve the Platform experience and deliver relevant promotions.
3.5 Device & Technical Data
We automatically collect technical data when you access indobet365, including your IP address, browser type and version, operating system, device identifier, time zone, and referring URLs. This data is used for fraud detection, security monitoring, and platform analytics.
3.6 Communications Data
If you contact our customer support team via live chat or email, we retain records of those communications, including any supporting information you provide. This data is used to resolve your enquiry and to improve service quality.
We use the Personal Data we collect for the following purposes:
| Purpose | Data Used | Basis |
|---|---|---|
| Account creation and management | Registration data, contact details | Contract performance |
| Identity verification (KYC) | KYC documents, selfie, address proof | Legal obligation |
| Payment processing & withdrawals | Financial data, payment method details | Contract performance |
| Fraud detection & security monitoring | Device data, IP address, transaction history | Legitimate interests |
| Regulatory compliance & AML | Identity data, transaction records | Legal obligation |
| Platform personalisation | Behavioural data, game history | Consent / Legitimate interests |
| Marketing communications | Email, phone number, preferences | Consent |
| Customer support & dispute resolution | Communications data, account history | Contract performance |
| Responsible gambling monitoring | Behavioural data, deposit/loss patterns | Legal obligation / Legitimate interests |
indobet365 processes Personal Data only when a valid legal basis exists. The primary legal bases we rely on are:
indobet365 does not sell, rent, or trade your Personal Data to third parties for their own commercial purposes. We may share your data with the following categories of recipients, strictly as necessary and under appropriate data protection agreements:
Any third party receiving Personal Data from indobet365 is contractually required to process that data only for the specified purpose and to maintain appropriate security standards.
We retain Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
Following the expiry of applicable retention periods, Personal Data is securely deleted or anonymised so that it can no longer be attributed to any individual.
indobet365 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your session, and analyse usage patterns. We use the following categories of cookies:
You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For detailed instructions on managing cookies in your browser, refer to your browser's help documentation.
đĒ Continued use of indobet365 after being notified of our cookie use constitutes your acceptance of the use of strictly necessary and performance cookies as described above.
indobet365 employs a range of technical and organisational security measures designed to protect your Personal Data against unauthorised access, loss, alteration, or disclosure. These measures include:
While we take all reasonable precautions to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect any unauthorised access to your account.
đ In the event of a data breach that is likely to result in a high risk to your rights and freedoms, indobet365 will notify affected users and, where required, relevant regulatory authorities, as promptly as practicable in accordance with applicable law.
In connection with operating the indobet365 platform and providing services to users across Malaysia and beyond, your Personal Data may be transferred to and processed in countries outside of your country of residence. This includes transfers to countries where our cloud infrastructure providers and third-party service partners are located.
Where such international transfers occur, indobet365 takes appropriate steps to ensure that your Personal Data receives an adequate level of protection consistent with this Privacy Policy. These steps may include entering into data transfer agreements incorporating applicable standard contractual clauses or ensuring that the recipient country offers an adequate level of data protection under applicable law.
Subject to applicable data protection law, you have the following rights in relation to the Personal Data that indobet365 holds about you:
To exercise any of the above rights, please contact our support team via live chat inside your account or by email at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable legal requirements. Verification of your identity may be required before we process your request.
indobet365 is strictly an adult platform. Access to and use of any indobet365 service is prohibited for individuals under the age of 21 years. We do not knowingly collect Personal Data from minors.
If we become aware that Personal Data has been submitted by or on behalf of an individual under the age of 21, we will promptly suspend the associated account, delete the collected data, and report the matter where required by applicable law.
If you believe that a minor has registered an account on indobet365 or submitted personal information, please contact us immediately at [email protected] so that we can take appropriate action.
The indobet365 platform may contain links to third-party websites or services â for example, payment provider portals or game studio environments. This Privacy Policy applies solely to data processed by indobet365. We are not responsible for the privacy practices or content of any third-party sites you may access via links from our Platform.
We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of indobet365.
indobet365 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform functionality. Where amendments are material, we will provide notice to registered users via email or an in-platform notification prior to the changes taking effect.
The date of the most recent revision is clearly indicated at the top of this document. Your continued use of the Platform after the updated Policy takes effect constitutes your acceptance of the revised terms. We recommend reviewing this Policy periodically to remain informed of how we handle your Personal Data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way indobet365 handles your Personal Data, please contact us through the following channels:
For data deletion requests, access requests, or complaints regarding our data handling practices, please state the nature of your request clearly and include your registered email address so that we can verify your identity before proceeding.
âšī¸ For responsible gambling support or self-exclusion requests, please visit our Responsible Gambling page, which provides detailed guidance on the tools and resources available to you.
Our support team is available 24/7 to help with data access requests, corrections, or any concerns about how we handle your information. You can also browse our FAQ for quick answers.
đ For players aged 21 and above only. Please gamble responsibly. Visit our Responsible Gambling page for support resources.